Privacy Policy

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Revitcus Consulting Ltd (company number 16681549) is a professional consulting firm offering Business Continuity advice and services. To provide our services, respond to enquiries, and manage any issues that may arise, we collect and process personal data about you. 

As the entity that determines how your information is used, Revitcus Consulting Ltd acts as a data controller. Under applicable data protection laws, we are required to inform you about how we collect, use, and protect your personal data, as detailed in this privacy policy.

References to Data Protection Legislation in this policy include:

• The Data Protection Act 2018 (DPA2018)
• The United Kingdom General Data Protection Regulation (UK GDPR)
• The Privacy and Electronic Communications (EC Directive) Regulations 2003
• Any legislation connected to the above

We process your personal data based on the following legal grounds:

1. Contractual Necessity (Article 6(1)(b) UK GDPR):
We use your information to:

• Respond to your enquiries and provide quotes or proposals.
• Deliver our consulting services and manage contractual obligations.
• Handle payments, service requests, and any complaints.
   

2. Legitimate Interests (Article 6(1)(f) UK GDPR):
We may use your data to:

• Improve our website and digital platforms for a better experience.
• Maintain the security and performance of our systems.
• Enhance customer service and support.
• Maintain relationships with our suppliers and partners.
   

3. Consent (Article 6(1)(a) UK GDPR):
If you are a prospective client and we wish to contact you for marketing purposes, we will first request your consent.

We may collect:

• Your name, contact details, and professional information relevant to the services you require.
• Information about your organisation, if applicable.
• Details necessary for managing projects, engagements, or disputes.
• Your marketing preferences.
   

We collect data when you:

• Visit our website
• Engage with us via social media or email
• Contact us by phone, chat, or text
• Request quotes, proposals, or consulting services
• Participate in surveys or feedback requests
   

We may share your personal data with:

• Trusted third-party service providers who help us deliver our services.
• Partners or suppliers as needed for project delivery.
   

We do not sell, rent, or trade your personal information to third parties.

We retain your data for as long as necessary to meet the purposes outlined in this policy and to comply with legal obligations:

• General client records: up to 7 years after engagement ends
• Marketing and proposal data: up to 3 years
   

In case of disputes or legal actions, we may retain information for a longer period.

We protect your data using encryption and secure storage methods. Non-digital documents are scanned and securely destroyed once processed. Personal data is not transferred outside the UK or EU unless required by law. We may disclose your information without notice if necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Ensure public safety
   

You have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Object to data processing under legitimate interest
• Restrict processing in certain circumstances
• Request data portability
• Withdraw consent where previously given
   

To exercise these rights, please contact us at the details below.

You can request details of your personal data through a subject access request. We will:

• Describe the data we hold
• Explain why we hold it and for how long 
• Identify who it may be shared with 
• Provide a copy where possible
   

We do not charge for standard requests, but may charge a reasonable fee if requests are excessive.

If your information changes or you wish to remove it, contact us at:

• Phone: 0800 088 6178
• Email: Charles.eurell@revitcus.com
   

We may retain certain information for compliance or record-keeping purposes.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

For questions about this privacy policy, please contact:

Revitcus Consulting Ltd
3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Phone: 0800 088 6178
Email: Charles.eurell@revitcus.com

Registered with the Information Commissioner’s Office (ICO) under registration number  ZB976347.

You have the right to complain about how we process your personal data to the Information Commissioner’s Office (ICO): https://ico.org.uk/concerns/handling

This policy is reviewed regularly and may be updated to reflect legal changes or updates to our practices.